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SugarHouse Sportsbook Review – Best & Worst Features

Sugarhouse Sportsbook Logo

Use SugarHouse promo code ODDS1

My Favorite Parts of SugarHouse Sportsbook

OA BetReview Rating

80/100

Odds Competitiveness

16/20

Sign-Up Bonus

11/15

User Experience

14/15

Promos & Boosts

9/10

Market Depth

7/7.5

Deposit & Withdrawal Methods

Payout Speed

Up to 24 Hours

SugarHouse is BetRivers’ sister site that is only available in Pennsylvania. Rush Street Interactive operates both brands. 

If you're a fan of BetRivers, you'll feel right at home with SugarHouse. They’re essentially the same platform, from the betting options to the design. The main thing that varies is the promotions—BetRivers usually runs more promos than SugarHouse Sportsbook.

Like BetRivers, SugarHouse is a pretty good betting app. I find that they offer competitive odds, great market depth, and quick payouts. Plus, the app is super easy ot use.

Like every sportsbook, SugarHouse isn't perfect. For example, there are some bugs with the app and options for same game parlays can be limited compared to competitors.

I recommend giving SugarHouse a look if you're in Pennsylvania. At the very least, the welcome bonus is worth taking advantage of, but I also recommend using it to shop for the best odds.

Consider pairing SugarHouse with at least one other sportsbook—such as FanDuel or BetMGM—so you have the chance to compare odds and lines for the best deals.

SugarHouse Sportsbook Quick Facts

SugarHouse Sportsbook

OA Rating

80/100

Owner

Rush Street Interactive

Launch Date

December 2018

Sign-Up Bonus

2nd Chance Bet up to $500

States

PA

Top Features

Community chat, market variety

Number of Sports

27 sports

Payout Speed

Up to 24 hours

Loyalty Program

iRush Rewards

Online Casino

Yes

Ratings by Category

Overall Rating

80/100

SugarHouse is one of the best sportsbooks out there. For me, its selling points are the extensive promotions, user-friendly interface, and broad market selection.

Odds

16.5/20

Offers 20-cent lines on spread and total bets as well as industry-leading moneyline odds. Learn more.

Sign-Up Bonus

11/15

While the welcome bonus has the total value of some competitors, it is much higher than the many operators that only offer risk-free bets of $250, $100, or $50. Learn more.

User Experience

14/15

The platform is user-friendly and responsive. However, the news feed and some pop-ups might feel a bit too much at times. Learn more.

Promos & Boosts

9/10

Features a variety of ongoing promotions, with insurance offers being a highlight. The iRush Rewards program also provides great benefits for regular users. Learn more.

Features

4.5/7.5

Provides a starter pack of features like live streaming, cashout, and same game parlays. Prop Central is a cool extra. Learn more.

Market Depth

6.7/7.5

Covers 27 sports, the most comprehensive range of all U.S. books. They have a strong lineup of prop bets as well. Learn more.

Customer Reviews

2.5/5

Scores a modest 3.1 on Google Play and 3.9 on the App Store. There are also some claims on Reddit regarding delayed withdrawal. Learn more.

Live Betting

4/5

Top-notch live betting platform. Solid odds, various sports to bet on, provides micro markets, and live streaming. Learn more.

Limits

2/5

Like many other sportsbooks, SugarHouse is notorious for limiting successful bettors. Learn more.

Banking

5/5

Provides a wide range of payment methods and facilitates withdrawals within 0-24 hours with select options. Learn more.

My Favorite Parts About SugarHouse Sportsbook

My Least Favorite Parts About SugarHouse Sportsbook

SugarHouse Sportsbook Odds Competitiveness

ODDS ASSIST RATING: 16.5/20

In my opinion, the best thing about SugarHouse is how competitive the odds are. SugarHouse regularly offers the best odds of all sportsbooks.

While most sportsbooks offer the standard -110 odds on most spread and total bets, SugarHouse regularly offers -108 or -109 odds. You can learn more about how to read betting odds here.

Still, it's always smart to use at least a few sportsbooks so you can shop around for the best odds. This doesn't take much time but is important to become a profitable sports bettor over time.

These three sportsbooks boast competitive odds:

  1. FanDuel: 21/20 rating (I gave them a bonus point for having the best odds of all books)
  2. DraftKings: 19.5/20 rating
  3. bet365: 19.5/20 rating

SugarHouse Sportsbook Sign-Up Bonus

ODDS ASSIST RATING: 11/15

The SugarHouse Sportsbook intro promo for new customers is the same regardless of which state you bet in. 

It is a second chance bet up to $500. If your first bet loses, SugarHouse will offer you a refund in the form of a single bet up to the limit.

To claim the deposit match welcome bonus, simply register for an account and use the SugarHouse promo code ODDS1 when prompted. After this, make your first deposit and bet of at least $10.

You do have to bet the bonus bet (if you receive it) before you can withdraw it, but since there is only a 1x rollover requirement, you can withdraw winnings from the bet after only betting it once.

You must use the bonus bet within 30 days of receiving it or else you will forfeit the remaining balance.

In addition, you can only use the initial bet and bonus bet (assuming you receive it) on events with odds of -200 or longer (-110, +120, +300, etc.). 

These three sportsbooks offer more valuable sign-up bonuses than SugarHouse:

  1. bet365: 15/15 rating
  2. Caesars: 15/15 rating
  3. FanDuel: 14/15 rating

You can compare all sportsbook sign-up bonuses here.

App & Website User Experience – My Takeaways

ODDS ASSIST RATING: 14/15

You can bet with SugarHouse through its website or mobile app (iOS & Android) depending on which state you are in.

If you are located in Pennsylvania, you'll have to use the SugarHouse website no matter if you are on a computer or your phone if you use an iPhone. If you have an Android phone, you can download the Play SugarHouse PA mobile app.

There is a SugarHouse CT mobile app that you can download to play if you're betting there.

SugarHouse PA Mobile Site

Since I don't have an Android device, I use the SugarHouse PA mobile site. While the following is directly based on that, much of what I say should hold true for the Android app as well.

To use the SugarHouse Sportsbook in Pennsylvania on your iPhone, you'll have to first download the GeoGuardLocation app to your phone so they can verify your location. From there, either register or log in to SugarHouse PA via the mobile website and you should be all good to go. 

As for the user experience, it's worth first noting that mobile websites rarely have the same speed and responsiveness as mobile apps. With that being said, SugarHouse has done a pretty good job creating a nice experience on the mobile site. 

Navigation

At the top of the screen, there is a horizontal menu that highlights popular sports, streamable games, specials, and more. This makes it easy to quickly find the sports and games you are looking for. You can click the Menu button in this menu that opens a vertical menu on the side of your screen where you can see even more options, including all sports.

Making selections

Once you click into a sport, it's pretty easy to see and choose the lines for games. You can also quickly tab over to live games and future bets.

The biggest problem with the mobile website, in my opinion, is once you click into a game. I find the odds display to be a bit random and hard to navigate (though not impossible by any means).

While SugarHouse offers a ton of alternate lines, there is typically no way to collapse the lists, forcing you to scroll through all those options to get to the next section. In addition, the player props aren't organized in a way where it's easy to compare different players because of how large the section for each individual is.

Betslip

The bet slip is always located in the bottom right of your screen and you can see how many games you currently have selected via the numerical bubble there. Once you click it, you can easily switch between single bets, parlays, and round robins. In the parlay section, you can quickly make it a teaser too which is always a small, yet very useful, thing I look for in sportsbooks.

Overall, the SugarHouse Sportsbook PA mobile site is decent for a mobile website. While I always prefer an actual app, SugarHouse has done a good job creating a solid user experience with the mobile site.

Screenshots

Check out some of the screenshots below to get a better idea of what the SugarHouse Sportsbook mobile website for PA is like (click to expand):

The Single Game Parlay builder could use some work. 

It's not as nicely incorporated into the betting interface as it is with other sportsbooks. Instead, it pops up once you click it, making it isolated from the rest of the app. 

Also, it doesn't display the odds for those bets until you've added them to your bet slip.

These three sportsbooks offer even better user experience than SugarHouse:

Sports & Betting Markets

ODDS ASSIST RATING: 6.75/7.5

SugarHouse boasts a fantastic market variety. They offer an unmatched sports selection and a good range of props and futures bets.

What Sports You Can Bet On at SugarHouse Sportsbook

SugarHouse covers 27 sports, including:

  • Basketball 
  • Baseball
  • Hockey
  • Tennis 
  • Soccer
  • Football
  • Golf 
  • UFC/MMA 
  • Australian Rules 
  • Bowling
  • Boxing 
  • Cricket
  • Cycling 
  • Darts
  • Floorball
  • Formula 1
  • Handball
  • Jai Alai 
  • Lacrosse 
  • Motorsports 
  • Netball
  • Olympic Games 
  • Rugby League 
  • Rugby Union
  • Snooker 
  • Volleyball
  • Waterpolo 

This lineup is downright impressive. It’s a bit surprising that they haven’t dabbled in esports yet.

Here are three sportsbooks that could give SugarHouse a run for its money in terms of sports variety:

  • bet365: 25 sports + virtual sports + esports
  • BetMGM: 25 sports
  • Caesars: 23 sports + entertainment awards

SugarHouse Sportsbook Market Variety

Like most online sportsbooks, SugarHouse offers all of the primary types of sports bets such as:

When it comes to props and futures bets—the key markers for market variety—SugarHouse stands strong. They offer a diverse range and some quite unique options.

Props

You don’t need to dive into individual sports to find props. SugarHouse, similar to BetRivers, groups all props into Prop Central. This hub lets you filter prop bets across various sports. Here's what they offer for props in popular sports:

  • NBA Props: Expect lines for both offensive and defensive statistics. Options cover assists, points, 3-point field goals made, steals, and blocks. They also feature yes/no props, like if an NBA player will achieve a double-double or triple-double.
  • NFL Props: SugarHouse offers a wide range of NFL props, from rushing and receiving yards to sacks and touchdowns. 
  • MLB Props: The Pitch by Pitch props are a highlight for me. Here, you get to predict the outcome of each pitch. They also offer innings lines and special bets for batters.
  • NHL Props: You'll find scorer props, shots on goal, and bets like “At Least to Score X Points” for every NHL game. Plus, there’s a wealth of game props including total power play goals and lines for total shots on goal.
  • Other Sports: Beyond the major leagues, the variety in prop bets dips a bit. In tennis, bets usually cover set and game spreads, plus tiebreaks. Soccer has its moments, like the unique prop bet on whether a player will deliver an assist.

Here are three sportsbooks that excel in prop betting, offering an even wider selection:

  • FanDuel: 5/5 for player and game props
  • bet365: 5/5 for player and game props
  • BetMGM: 5/5 for player and game props

Futures

SugarHouse features a fairly standard assortment of futures markets, including options such as:

  • Championship Winners (like World Series odds, Super Bowl odds, etc.)
  • Division winners
  • Conference winners
  • Awards (Rookie of the Year, Coach of the Year, and more)

However, they do throw in some unique options not commonly found elsewhere. A standout for me is the “To make the play-in” bet in the NBA. This lets you wager on whether lower-seeded teams will reach the qualifying play-in tournament.

For those looking for more unconventional futures bets, check out these sportsbooks:

  • FanDuel: Unique NFL draft specials
  • Caesars: NBA championship exacta (exact winner+runner-up combo)
  • BetMGM: Highest scoring game on a given day in the NHL

Live Betting

SugarHouse offers live betting on all major sports including football, baseball, basketball, hockey, tennis, golf, and much more. They even offer live betting on many less popular leagues such as Brazilian soccer and international cricket.

Note that lines often lock when betting live events—especially during big plays and critical moments—so if you go to place a wager and it's locked, just wait a few seconds for it to open back up.

On top of live betting, SugarHouse also allows you to cash out of most of your bets early. This works with both single bets on games that are still in progress as well as parlays. For example, if you bet a 4-leg parlay tonight and the first 3 selections hit, you may be able to cash out for an amount lower than the full payout if all 4 legs hit. 

Finally, SugarHouse lets users live stream select games directly within the app or website. Look for the “Live Streaming” button in the top menu to see what games are currently available for streaming.

These three sportsbooks are also great for live betting:

SugarHouse Sportsbook Reviews from Customers

ODDS ASSIST RATING: 2.5/5

The PlaySugarHouse Sportsbook app currently has a 2.7-star rating from 310 ratings in the iOS App Store. The vast majority of reviews are either 5 stars or 1 star. 

Customers who left good reviews often noted the app's reliability, customer support, and wide variety of bets available.

Here is what I've most commonly seen in negative reviews:

  • Trouble withdrawing money
  • Not receiving promised bonuses from rewards program
  • Difficulty receiving promotion credit
  • App glitching or freezing
  • Trouble logging in
  • Trouble verifying location

These three sportsbooks have a better reputation than SugarHouse:

Deposits, Withdrawals, & Payout Speed

ODDS ASSIST RATING: 5/5

SugarHouse supports numerous banking options for deposits and withdrawals.

Deposits

One of my favorite parts of SugarHouse is the variety of deposit and withdrawal methods as well as the speed of both.

SugarHouse does not charge any fees for depositing or withdrawing money but your bank might (though this is rare in my experience).

For all methods, the minimum deposit and withdrawal amount is $10. 

Deposit Method

Minimum Deposit

Processing Time

Debit Cards (Visa, Mastercard)

$10

Instant

Online banking

$10

Instant

BetRivers Play+

$10

Instant

PayPal

$10

Instant

Cash (at physical sportsbook)

$10

Instant

Cash (via Vanilla)

$10

Instant

Venmo

$10

Instant

Withdrawal Methods & Payout Speed

SugarHouse supports six withdrawal payment methods.

Withdrawal Method

Minimum Withdrawal

Payout Speed

Online banking

$10

2-5 business days

BetRivers Play+

$10

Instant

PayPal$10

Within 30 minutes

Cash (at physical sportsbook)

$10

Instant

Checks

$10

10-14 business days

RushPay

$10

Up to 24 hours

Since SugarHouse offers same-day cash outs, I have them on my list of sportsbooks with the fastest payouts.

These 3 sportsbooks are also crushing in the banking department:

  1. FanDuel: 5/5 rating
  2. BetMGM: 5/5 rating
  3. BetRivers: 5/5 rating

Odds Boosts, Promotions, & Loyalty Program

ODDS ASSIST RATING: 9/10

Aside from the deposit match for new customers, SugarHouse offers a wide range of promotions and odds boosts to keep customers engaged and to give them a chance at winning more money than usual.

We ranked SugarHouse as a 9 out of 10 for odds boosts and promotions outside of the intro promo.

Here is a look at each.

Odds Boosts

SugarHouse doesn't call them “odds boosts” like other sportsbooks; instead, they are called “House Specials.” They work similarly to other books, however.

Every day, SugarHouse will give better odds on around 5 to 15 bets. Most often, these have odds of +180 or higher (+300, +400, etc.).

I do wish SugarHouse showed what the odds were boosted from like other sportsbooks. For example, DraftKings will say something along the lines of “+250 (was +200)” when showing boosts. This helps you get an idea of how much of a deal you are getting on the selection.

These three sportsbooks offer even better odds boosts than SugarHouse

Promotions

SugarHouse doesn't hold back on promotions. Right now, they're running over 10 ongoing promotions. That's more than any other sportsbook I've come across. However, it's worth noting that a good number of these promotions are focused on the casino side.

They're big on insurance promos, offering several when most sportsbooks might have one or none.

Here are the promotions I spotted at SugarHouse while making this revew:

  • Refer-a-Friend: By inviting your friends to join SugarHouse, you can earn up to $500. 
  • Squares: SugarHouse has these quirky promotions for football and basketball. In these, you predict the fin.al score in a unique way. It's an engaging twist on traditional betting
  • Early lead insurance: SugarHouse rolls out insurance promos for various sports. Here's the deal: if the team you bet on with a moneyline wager leads at halftime but loses later on, you get your stake back up to a certain amount. It's a nice safety net.
  • Bet & get: This type of promotion is often reserved for new customers at other sportsbooks, but SugarHouse extends it to all users. Basically, after you bet a certain amount on a specific market, SugarHouse rewards you with a bonus
  • Parlay insurance: With this promo, you'll receive cash back if you miss just one pick in your parlay. It's a great way to reduce the sting of a near miss.
  • SGP profit boost: SugarHouse offers a bonus boost for parlays that meet a specific number of selections. The more legs you add, the bigger the bonus you get.

Here are 3 sportsbooks that offer even better incentives for regulars:

Loyalty Program

SugarHouse's tier-based rewards program is called iRush Rewards. By placing sports bets and wagers in the online casino, you can unlock special offers, free gifts, access to VIP events, expedited withdrawals, and more.

The more you bet, the more points you earn towards the iRush Rewards Program.

One of the great things about the bonus bets and bonuses that come with the program is that there is always a 1x rollover—meaning that you only have to bet the rewards credit one time before you are able to withdraw it. Other books often require a 5x rollover or more before allowing withdrawals.

Note that if you stop wagering for a period of time, the rewards tier you are in will likely drop. This is something that customers often complain about in reviews. I have also seen some claiming that they never received the benefits promised to them at certain tiers.

I think BetMGM (MGM Rewards Program) and Caesars Sportsbook (Caesars Rewards) have better loyalty programs, but SugarHouse is no slouch either. 

SugarHouse Sportsbook Features

ODDS ASSIST RATING: 4.5/7.5

SugarHouse boasts several features that can be quite handy for bettors, including:

  • Cash outs: This feature lets you exit a bet early, for instance, if you're waiting on one last selection in a 6-leg parlay. By opting for this early payout, you agree to a smaller return than if you had waited for the bet to fully settle.
  • Live streaming: SugarHouse offers extensive streaming coverage of mainstream sports. What's great is they have a special section just for live streams, making it easy to catch live sporting events directly through their platform.
  • Same game parlays: This feature allows players to combine multiple selections from the same game into a single bet. Simply click on the “Same Game Parlay” tab to explore the available options for same game parlays.
  • Quick Pick: This is essentially a random parlay generator. When you select a sport, it presents several automatically generated parlay options with increasing odds. 
  • Community chat: A social feature that lets you interact with other users. SugarHouse often hosts giveaways, along with entertaining quizzes and trivia games, through this platform. It's a great way to engage with the community and potentially score some extra perks.

These three sportsbooks are even more creative than SugarHouse in terms of features

  • Fanatics: 6/7.5 rating
  • bet365: 6/7.5 rating
  • BetMGM:25/7.5 rating

SugarHouse Sportsbook Background

The SugarHouse Casino—now known as the Rivers Casino Philadelphia—was granted its Pennsylvania gaming license in 2006. After a few years of disputes with the city and development, the SugarHouse Casino opened in September 2010.

Just under a decade later in August 2018, the owners of SugarHouse, Rush Street Interactive, launched the SugarHouse Sportsbook in New Jersey, making it the second online sportsbook in NJ.

In May 2019, SugarHouse became the first approved online sports betting site in Pennsylvania and in October 2021, SugarHouse became one of the first three online sportsbooks in CT—though it shut down operations in CT in March 2023.

Today, SugarHouse remains one of the most popular sportsbooks in PA. It just recently rebranded to BetRivers in NJ. There is also a BetRivers Online Casino that is available in MI, NJ, PA, and WV.

Latest Developments

On Monday, February 19, 2024, SugarHouse ceased operations in Connecticut. They had been managing both a sportsbook and an online casino in the Constitution State.

Customer Support

ODDS ASSIST RATING: 5/5

One of my favorite parts about the SugarHill Sportsbook is how easy it is to initiate a live chat with customer support directly from the app or website. 

On the full desktop website, simply click the “Support chat” button in the top right. of your screen and you can start a chat from the page you are on. On the mobile app, click the little chat icon on the bottom left to do the same. On the mobile website, look for the Support button on the right side of the bottom menu.

Other than the live chat, you can contact SugarHouse via the following methods:

These three sportsbooks also excel in customer service:

Sugarhouse Sportsbook Logo

80/100

New customers only. T&Cs Apply.

In this review